Responsible Gaming
Gambling Should Be Entertainment
At Rocket Casino, we believe gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Betting always involves risk, and the odds are designed in favour of the casino. Only gamble with money you can afford to lose, and never chase losses with additional bets.
Age Verification
Rocket Casino is strictly for adults aged 18 years and over in Australia. If you are under the legal gambling age in your jurisdiction, you must not create an account or place bets. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a gambling problem:
- Spending more time or money on gambling than intended
- Attempting to cut back on gambling without success
- Thinking about gambling frequently or constantly
- Gambling to escape problems, anxiety, or negative feelings
- Chasing losses by betting more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Borrowing money or getting into debt to gamble
- Neglecting work, study, or personal relationships due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Failed attempts to stop or reduce gambling
If you experience these signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Rocket Casino offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose in a set period
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic session timeouts to prevent extended gambling periods
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need to take a break from gambling
To access these tools, contact our customer support team or adjust your account settings directly in your player dashboard.
Support & Help Resources
If you're struggling with gambling, professional help is available. Here are trusted organisations that provide confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and information for people affected by problem gambling in Australia
- National Problem Gambling Helpline: 1800 858 858 — 24/7 support (calls are free from landlines and mobiles)
International Resources
- United Kingdom: GamCare (www.gamcare.org.uk) and GamStop (www.gamstop.co.uk)
- Canada: Responsible Gambling Council (www.responsiblegambling.org)
- United States: National Council on Problem Gambling (www.ncpgambling.org)
Get Help Today
If you or someone you know is experiencing problems with gambling, please reach out for support. There is no shame in asking for help, and trained professionals are available to assist you.
Don't gamble alone. Contact Gambling Help Online or call 1800 858 858 today.